Unfortunately due to the increasing complexity of complying with U.S. sanctions, Uphold has reluctantly decided to withdraw from Venezuela. These changes will be effective immediately (as of June 23, 2022).
We understand that these changes will majorly impact all of our Venezuelan users, especially those users that utilize our Mythical Marketplace services.
We have outlined some important information and dates about these new restrictions below:
- Uphold users' ability to trade via the Uphold platform will be halted on July 31, and all accounts will become fully restricted on September 30.
- Users will have until July 31 to withdraw their funds from Uphold. They might be required to answer questions to process the withdrawal in line with US regulations.
- Uphold is no longer accepting deposits from Venezuelan residents and will be closing all accounts with a zero balance.
While Mythical Support does not have a timeline on when these restrictions will be lifted, Uphold hopes to return to the market as soon as U.S. policy changes allow.
For more information on these changes, please see the following help article on the Uphold Support site:
- Venezuela Exit (Uphold Help Center)
For more information on other restrictions for the Mythical Marketplace, please see the following help article below:
We apologize sincerely for any inconvenience this has caused, and should you need any help or support regarding your Uphold account, please contact Uphold Support directly for further assistance.