If you find yourself experiencing any network related issues while connecting to, or while playing Blankos Block Party, please see the troubleshooting steps below as a starting point.
Checking your network connection status
Select the Start button, and then select Settings > Network & Internet > Status. If you are having trouble with your network connection, you can also run the Network troubleshooter to try and fix it.
Choose the Apple menu icon >System Preferences, then click on Network. There will be an indicator showing the current status of your network:
- Green means the service is turned on and connected.
- Yellow means that the network is active, but not connected.
- Red indicates that the service has not yet been set up.
Running a speed test
To get an idea of how stable your network connection is, you can run a speed test on your computer. There are a few options available to run a speedtest, including the following:
A speed test can assess your ping, download, and upload speeds, so that you are able to get a general idea of how dependable your network connection is. You may also want to check a server location in the United States, as this is where our servers are hosted.
When looking at the results of your speedtest, be sure to run a few tests to see what the average speeds for your network are. If you are seeing a wide range of speeds, your connection might not be as stable as it could be.
Restarting your router
Restarting your wireless router can allow it to re-select the least crowded channel for each frequency. This will enable your devices to obtain a stronger connection once the router has been reset.
Please look to instructions for your particular router, but generally, you can follow these steps for a reset:
- Unplug your router from the electrical outlet and ensure that the lights on the router are no longer on.
- Wait 30 seconds with the router unplugged from the electrical outlet.
- Plug the router back in and allow the lights to begin flashing again before testing out your network connection.
Moving your router
While router ranges should cover the area of the average family home when it comes to Wi-Fi, it is possible to have interference due to obstructions between you and your router. This can include certain types of building materials, as well as other devices that might cause interference.
We recommend moving your device closer to your router or vice versa. This could help solve many network connectivity issues.
If your router came with an antenna, you can try installing it on your router for expanded Wi-Fi coverage of your home. This could help your device detect a stronger signal.
Ultimately, the best option would be to use a wired connection (Ethernet) rather than a Wi-Fi connection.
Using a wired (Ethernet) connection
When it comes to network connections, a device that is "hardwired" (or plugged) into the network can provide a much stronger and more stable connection, versus only being connected to Wi-Fi.
If you are able to, try hardwiring your device directly to your router by using an Ethernet cable.
Reducing input lag
Input lag is the delay between a button press on your controller or keyboard, and then what is shown on your monitor. This can affect how tasks might be performed when playing a game, or even just using your computer.
Some common causes of input lag include the following:
- Resource-intense activities that require a large amount of computer memory, such as image processing, rendering movies or videos, etc.
- The source computer video resolution being different from that of the native display resolution
- Using the display’s scaler to transform interlaced images to progressive images
Trying to adjust some of these settings above may help with any input lag and improve the responsiveness of your devices.
Other troubleshooting steps to try
- Check that the date and time is correct on your device. This may seem inconsequential, but this can often lead to connectivity issues, especially if your device is not synced up with your internet's current time.
- Be sure that you are receiving the correct speeds and dependability from your internet service provider that you are paying for. Contact your internet service provider (ISP) for further assistance if you notice consistent issues with your internet or network connection.
- Check all of your devices to be sure that they are plugged in, powered on, and working correctly. This includes your computer, modem, router, etc.
- If a cord is loose, or something has been switched off, this could also be the problem behind any network connectivity issues you might be experiencing.
If you are still experiencing network connectivity issues
If you notice consistent issues while playing Blankos Block Party, please reach out to our Support team. We will be more than happy to help in any way that we can!
Be sure to include all the pertinent information requested when writing in a support ticket from the article linked below.
How to report a bug, glitch, or error in Blankos Block Party
If you notice consistent internet or network connection issues that are not exclusive to just Blankos Block Party, we recommend reaching out to your internet service provider (ISP) for further assistance and troubleshooting.